The parent company of Casino 2020, In Touch Games, surrendered its UK licence in September 2023. This means that Casino 2020 and all its sister sites are no longer accepting new customer sign-ups.
If you are an existing customer, you can still access your account and withdraw any funds that remain.
The Lowdown
Operator | Intouch Games Ltd |
|---|---|
Established | 2020 |
Headquarters | UK |
Licences Held | UK Gambling Commission (2091) |
Casino 2020 has only just launched to UK players but has already built a large and dedicated following thanks to the incredible experience offered to players.
We love the great choice of unique and exclusive online slot games, some of which come hooked up to a progressive jackpot for plenty of big win potential.
The casino also scores highly for the generous bonuses it offers new and existing players, including a no deposit free spins welcome bonus and a refer a friend scheme.
During our Casino 2020 review we came to love the stripped back design and layout of the site, which makes it one of the best mobile casinos in the UK.
What We Like…
No deposit bonus that allows you to try before you buy
Portfolio of exclusive online slot games unique to Casino 2020
Pay by phone bill deposits available for rapid mobile transactions
Sister site to mFortune so you can deposit and play with confidence
Play at Casino 2020 if you…
Love slots and want to play games that you can’t access anywhere else
Play from your smartphone and/or tablet as it has been optimised for mobile
Like to play at low minimum deposit casinos – Casino 2020 lets you play with £5
Like new online casinos operated by the same people behind established brands
Design & Layout
Casino 2020 is a new online casino that launched to UK players at the start of the year, providing a modern and sleek environment in which to play a decent selection of slot games. The site has used a blue and white colour scheme which gives it a clean look and feel that also makes it very easy to navigate and explore – with Casino 2020, it is all about simplicity. In terms of layout, Casino 2020 is very similar to sister sites such as Mr Spin and PocketWin with a logo and banner that runs at the top of the homepage and game lobby. Here you will find access to banking, the refer a friend scheme (more on this below), bonuses and promotions, your player account and your cash and bonus balance. Below this is a box pushing the latest bonuses and incentives and then below this comes the game lobby where each title is represented by an icon on a tile. To launch the game, simply click on the tile. You will then be taken to a window where you can find more information about the game. To play, just click the “Play Now” button. The game window uses the same design principals as the rest of the casino allowing you to focus on the action taking place across reels with each spin. While undertaking our Casino 2020 review we came to love the stripped back approach to design and layout – there are no annoying pop-ups or videos that play at random. The site includes some nice little design touches, such as the jackpot counter on the homepage showing the current jackpot total plus the latest live winners.
Game Lobby & Portfolio
While the vast majority of gambling sites and slot sites go to great lengths to build out the largest game portfolios possible, Casino 2020 has taken a quality over quantity approach. All of its 40+ slots have been developed in-house by parent company Intouch Games, meaning the games available are unique and exclusive to Casino 2020 – and its sister sites. The variety of slots is impressive, with games based on popular themes such as gems, fruits, animals, Irish, Egypt and space, and include titles like Cleopatra’s Prizes and Emerald Gold. Slots are a mix of five reel and three reel and come packed with features such as Wilds and Free Spins, while some games come attached to a progressive jackpot for big win potential. The games are simple in nature but offer entertaining and thrilling gameplay – while undertaking our Casino 2020 review we played for several days and never found the lobby to be lacking in choice. It is also worth noting the attention that has been paid to the design and layout of the game window, which again is simple but in a way that makes is very easy to use. Tasks such as turning the volume on and off, choosing your stake, spinning the reels and leaving the game are done with a click of the mouse or tap of the thumb. If you are looking for a vast game lobby packed full of different providers and games – table games, live casino dealer, instant win scratch cards, etc – then Casino 2020 is obviously not for you. But if slots are your thing and you want to play games that are not available anywhere else, then Casino 2020 has plenty to offer and is guaranteed to keep you entertained.
Mobile Play
Casino 2020 has been designed specifically for mobile play and offers a superior experience when played on smartphone and tablet devices. The Casino 2020 mobile casino is accessed via web browser making it compatible with almost all devices regardless of what operating system they are running on. The mobile casino benefits from the same look and feel as the desktop site and is incredibly easy to navigate and explore without having to swipe and scroll excessively. The full portfolio of unique slot games is available when playing from smartphone and tablet and they have all been fully optimised for mobile play. Of course, if joining Casino 2020 from your mobile device you can still take advantage of the no deposit welcome bonus and on-going incentives and rewards. If you want to deposit instantly, you can opt for the pay by mobile option or otherwise use your debit card or popular pre-paid card, Paysafecard. While undertaking our Casino 2020 review we spent many hours playing from mobile and can honestly say it is one of the best mobile casinos that we recommend.
Bonuses & Promotions
Casino 2020 welcomes new players with a hugely generous no deposit casino bonus that sees them receive up to £20 in free cash plus up to 20 free spins. To unlock the no deposit bonus, all you have to do is create an account and provide your mobile phone number and the free cash and free spins will be awarded automatically. The no deposit welcome bonus does come with some terms and conditions, including wagering requirements and win limits, but they are more than fair. No deposit free cash and free spins winnings and are subject to a x40 wagering requirement before they can be withdrawn as real money cash. While undertaking our Casino 2020 review we discovered that the operator also runs a number of on-going promotions including a monthly prize draw and surprise weekly bonuses. If that wasn’t enough, you can also earn cash for referring a friend to Casino 2020 – for each friend that signs up you will receive £7 plus a 50% share of their first deposit.
Loyalty Scheme
During our Casino 2020 review we learned that the operator does not offer a traditional points-based loyalty scheme nor is it a cashback casino or a gamification casino. Aside from the regular bonuses offered to players, Casino 2020 does not offer a loyalty scheme. We do not consider this a bad thing as loyalty schemes are often hard to progress through. More and more of the latest online casinos launching to UK players do not have traditional loyalty schemes and prefer to reward players with bonuses at random. This, combined with the incredible welcome package offered by Casino 2020, means new players are welcomed in style and then rewarded for continuing to play at the site despite no loyalty scheme. That being said, if you prefer online casinos with traditional loyalty schemes then we recommend you try these popular brands: • Billion Casino • bgo Casino • Trada Casino
Banking
Casino 2020 offers a decent choice of methods for depositing into and withdrawing from your real money wagering account. For UK players this includes:
Payment method | Min deposit | Min withdrawal | Fees |
Visa | £5 | £10 | N/A |
Mastercard | £5 | £10 | N/A |
PayPal | £5 | £10 | N/A |
Paysafecard | £5 | N/A | N/A |
Pay by phone bill | £3 | N/A | N/A |
When you sign up to Casino 2020 you are required to submit identity documents and have them verified before you can deposit and play. During our Casino 2020 review we discovered that the casino does not charge transactions fees and that it offers some of the fastest payout times of all UK online casinos. This is a seamless process and our documents were submitted and verified in a matter of minutes. This also means when it comes to withdrawing you can do so without delay. What’s more, if you play at any of its sister sites, you do not need to resubmit documents and can deposit and play straight away. Average withdrawal times are:
Debit cards: 1-4 working days
Bank transfers: N/A
eWallets: 1-4 working days
Casino 2020 lacks some of the alternative payment options found at other online casino sites, including Skrill and Neteller, but it does offer pay by phone bill deposits. It is also a PayPal casino. It is worth noting that Casino 2020 keeps player funds in a separate bank account to operational funds and it does this to the Gambling Commission’s “low” requirement. This means that steps have been taken to protect your money but should Casino 2020 parent company, Intouch Games Ltd, go bankrupt, there is no guarantee you would get it back. This should not be cause for concern as the Gambling Commission’s requirements – regardless at what level they are met – offer plenty of protections. That being said, if you prefer to wager at online casino sites with higher levels of fund protection, try these brands:
Customer Support
Casino 2020 has already made a name for itself when it comes to customer service and the personal touch provided by its army of UK-based customer support agents. If you need to speak to an agent while playing Casino 2020 you can do so via telephone, email and live chat 24 hours a day, seven days a week. The casino even offers a call back service – simply send a text to the customer support number and they will call you back to answer your questions or talk through the issues you are having. While undertaking our Casino 2020 review, we spoke to agents on several occasions and each time they were able to answer our question or resolve our problem. The casino also provides a comprehensive FAQ section where you can find quick answers to the most common questions players ask customer support. Again, we used this while reviewing Casino 2020 and found it to be incredibly helpful.
Security and Fairness
Casino 2020 uses the same technology behind established and trusted online and mobile casino brand, mFortune, which means it too is safe, secure and fair. This includes a powerful SSL Encryption which is used alongside the latest firewall technologies to safeguard personal information and financial transactions from hacking and fraud. As part of our Casino 2020 review we also read the operator’s privacy policy and can confirm that it contains nothing that will catch you out. In fact, Casino 2020 is very clear about the data it gathers on players, how that data is collected, where it is stored and what it is used for. Regarding fairness, Casino 2020 uses a random number generator to determine the outcome of all bets, wagers and spins to ensure they are indeed random and fair. The random number generator is regularly tested by an independent third party and has been certified so you can play confident in the knowledge that the casino is not rigged.
Anything hidden in the Terms and Conditions?
In a word, no. While undertaking our Casino 2020 review we read the operator’s terms and conditions word for word and can confirm they don’t contain anything that is cause for concern. That being said, we always recommend that you read the terms and conditions before signing up to a casino, making a deposit and playing just to make sure you are happy with what they contain. This is certainly true for welcome offers and bonuses and any wagering requirements and limits that may come attached to the promotion – we highlight significant T&Cs on our casino cards.
Conclusion
Casino 2020 might be a new online casino, but it has quickly become one of the most popular brands available to UK players thanks to the fun and entertaining experience it offers. From the no deposit welcome offer to the selection of unique slots via the incredibly friendly customer support agents on hand to assist you, Casino 2020 is among the best UK online casinos. During our Casino 2020 review we came to love the simplicity of the site which allowed us to truly enjoy playing the great range of games available whether from desktop or mobile. If you want to play at one of the hottest online casinos available to UK players right now, look no further than Casino 2020.
