The Lowdown
Operator | SkillOnNet Limited |
|---|---|
Established | 2016 |
Headquarters | Malta |
Licences Held | UK Gambling Commission (39264), Malta Gaming Authority, Swedish Gaming Authority |
Our PlayOJO casino review lifts the lid on the only UK-licensed online casino with no wagering requirements whatsoever.
Players can also enjoy more than 2,500 slots, table and live casino games from a huge range of suppliers including Big Time Gaming, NetEnt and Yggdrasil Gaming.
Exciting Reel Spinoffs tournaments also offer thousands of free spins prizes every day.
The operator’s Club OJO loyalty scheme gives you a spin on one of three OJO Wheels each time you level up, with 80 free spins up for grabs.
What We Like…
Commitment to fairness and honesty
Innovative OJOplus money back reward scheme
Portfolio stocked with 2,500+ games
Offers one of the best mobile casino experiences in the UK
Play at PlayOJO if you…
Like bonuses with no wagering requirements whatsoever
Want to earn cashback on all wagers whether you win or lose
Regularly play online casino from your smartphone or tablet
Like to go head to head with other players in slots tournaments
Design & Layout
While undertaking our PlayOJO casino review we soon found that the brand’s fun and friendly persona is reflected in its bold and bright colour scheme with a combination of blue, purple and yellow providing a warm and welcoming environment for players. The casino is easy to navigate, with the main menu bar on the left-hand side of the lobby containing everything you need from Games to Kickers via Rewards, Reel Spinoffs and My Account. Above this you will find your OJOplus tracking wheel, your OJOplus balance and your cash balance, as well as your current Club OJO level and how much further you have to go until you level up. The game lobby is easy to navigate thanks to a powerful search tool that enables you to find games based on a range of criteria including game type, volatility, paylines, reels and features, as well as star rating, popular, new and jackpot. The search bar at the top of the lobby also allows you to type in criteria and it will return games based on what you have inputted. The “Recently Played” box that sits at the top of the game lobby makes it easy to play your favourite games again. All told, PlayOJO is a well-designed online casino that is easy to navigate and where you can quickly find the games and features you enjoy the most.
Game Lobby & Portfolio
PlayOJO offers one of the largest game portfolios of all UK-licensed online casinos with more than 2,500 slots, table, card, video poker and live casino titles available. This includes games from all the major suppliers such as NetEnt, Microgaming, Play’n GO, Big Time Gaming, Red Tiger Gaming, Thunderkick, Yggdrasil Gaming, IGT, NYX, Scientific Games and Evolution Gaming. During our PlayOJO casino review we found that the focus is very much on slots, but there is also a decent range of table games including blackjack and roulette. Fans of progressive jackpot slots will not be disappointed either, with more than 25 games offered including chart-toppers Mega Moolah and Mega Fortune, as well as popular titles Divine Fortune, CosmicCosmic Fortune and Arabian Nights. When it comes to live casino, PlayOJO offers more than 80 titles from Evolution Gaming, NetEnt and Pragmatic Play among others.
Mobile Play
PlayOJO has been fully optimised for play on smartphone and tablet devices, either via your web browser or its dedicated app, which can be downloaded from the Apple App Store and the Google Play store. While we always recommend playing through a dedicated mobile casino app if you can, during our PlayOJO casino review we found the differences between app and browser to be minimal.
APP:
The PlayOJO app delivers a quality mobile experience, and is one of the best of all the casinos we have reviewed. The app is easy to navigate, with access to Kickers, Reel Spinoffs, My Account and My OJO never more than a tap or two away. Live chat is available on mobile, and you can deposit and withdraw from your account using the same payment methods as on desktop. The PlayOJO app homepage is dominated by the game lobby, where you will find all of the same titles as on desktop. That means more than 2,500 slots, table and live dealer games to choose from. The games are listed in clear categories and you can scroll and swipe your way through them. You can also find your favourite titles using PlayOJO’s powerful search tool, or simply type the name of the game in the bar at the top. Games load fast and play without interruptions or lag.
Browser:
You will receive pretty much the same experience if playing via your web browser instead of the mobile app. The app definitely offers the superior experience, but the differences are fairly minor. In browser, games take a little longer to load and if you don’t touch your screen for a short period then it times out – this doesn’t happen when playing through the app. Other than that, it’s just the same.
Bonuses & Promotions
PlayOJO was one of the first UK-licensed online casinos to offer bonuses, rewards and prizes with no wagering requirements whatsoever. Since then, other brands such as PartyCasino have followed suit with some of their promotions. The PlayOJO welcome bonus is super simple; fixed 50 free spins. This means that you receive 50 free spins no matter how much you deposit, although the minimum deposit is £10. Of course, any winnings from your free spins are yours to keep without having to fulfil any wagering requirements and can be withdrawn as cash at any time. In terms of on-going rewards and promotions, PlayOJO offers “Kickers” – these are special perks, exclusive promos and daily offers that are “hand-picked” for you. Kickers include: 30 free spins on your next deposit, £250 in cash if you win three buy-in Reel Spinoff tournaments in a row and win 50x your bet on a specific game and receive 25 free spins. In addition, OJO Reel Spinoffs are daily live tournaments with thousands of free spins up for grabs. If you finish in the top three, you will be awarded a special Free Spins Package.
Loyalty Scheme
During our PlayOJO casino review we discovered the brand’s fun and fair persona was also evident in its unique loyalty scheme. OJOplus rewards players with cashback on every spin regardless of whether you win or lose. You can play with it, withdraw it or simply watch your balance grow. Your OJOplus balance can be withdrawn at any time as cash, and as always with PlayOJO there are absolutely no wagering requirements to be met. The amount of OJOplus money you can earn is unlimited, and you can earn across all games from slots to table via video poker and live dealer. Just note that different games pay back different amounts. Every player that signs up to PlayOJO automatically becomes a member of Club OJO. As soon as you start wagering you earn points and clear levels. Each time you clear a level – and sometimes at random – you will receive a spin on one of three “OJO Wheels” where you can win up to 80 free spins. There are three wheels to choose from – Wheely Easy, The Wheel Deal and Are You For Wheel? – with each offering a different level of risk/reward. The most loyal players may also receive an invite to become an OJO A-Lister. Benefits of being invited to the VIP club include a dedicated account manager, higher withdrawal limits, faster withdrawals, increased betting limits, exclusive Kickers and competitions, luxury gifts and a present on your birthday.
Banking
PlayOJO offers all of the major payment methods for depositing and withdrawing. The table below shows those available to UK players as well as the deposit and withdrawal limits and any fees you may have to pay.
Payment method | Min deposit | Min withdrawal | Fees | Find out more |
|---|---|---|---|---|
Visa | £10 | £20 | N/A | |
Mastercard | £10 | £20 | N/A | |
PayPal | £10 | £20 | N/A | |
Skrill | £10 | £20 | 5% | |
Neteller | £10 | £20 | 3.5% | |
Paysafecard | £10 | N/A | N/A | |
Trustly | £10 | £20 | N/A | |
ecoPayz | £10 | £20 | N/A | |
Maestro | £10 | £20 | N/A | |
Sofort | £10 | £20 | N/A | |
Bank transfer | £10 | £20 | N/A |
The operator promises super-fast deposits and withdrawals and so long as your ID has been verified you can expect cash in your account in the following amount of time.
Debit cards: 2-7 working days
Bank transfers: 2-7 working days
eWallets: 24 hours
Like all UK-licensed online casinos, PlayOJO keeps player funds in a separate bank account to operational funds. Player funds are held in an account with Barclays Bank and the operator says that while it has taken steps to “protect customer funds”, it can “never absolutely guarantee” that all funds will be repaid in the event it goes bust. This meets the Gambling Commission’s requirement for the segregation of funds at the level of “medium protection” and means that your money is well protected. You can read more about the different levels of player fund segregation here.
Customer Support
If you would like to contact PlayOJO with any questions, queries or complaints you may have about your account, you can do so via email or live chat. A customer support agent will aim to reply to your email within a few days, while live chat is available from 6:00am GMT until 12:00pm GMT seven days a week. While undertaking our PlayOJO casino review, a member of the customer support replied to our email within 24 hours and live chat responses were instant. In both cases, the agent was able to resolve our query quickly and satisfactorily. Customer support is also the first point of call if you wish to make a compliant about PlayOJO. You are asked to submit your complaint in writing, and include the following information:
Account username
First name and surname
Detailed explanation of your complaint
Note any specific dates and times related to your complaint
If you feel your complaint is not being handled satisfactorily, you can ask for it to be escalated to a manger or supervisor who will respond within 96 hours. If you are unhappy with PlayOJO’s proposed resolution to your complaint, you can contact an Alternative Dispute Resolution body such as eCOGRA. Read about how to make a complaint against and online casino here.
Security and Fairness
Like most UK-licensed online casinos, PlayOJO deploys security protocols such as 256-bit SSL data encryption technology to ensure that all transactions, including deposits and withdrawals, are done in a safe and secure manner. What’s more, all of the games available at PlayOJO have been tested and audited by independent third parties. The random number generator used to decide the outcome of all games has also been tested and approved by iTech Labs.
Anything hidden in the Terms and Conditions?
PlayOJO has positioned itself as the “no bullshit” casino, but its terms and conditions are still pretty lengthy. Having read through them as part of our PlayOJO casino review process, there is little cause for concern. The only things of note are: You may be required to provide ID to sign-up and deposit at PlayOJO. If you do not provide the necessary identification and have your age verified within 72 hours your account may be closed. Large wins and jackpot wins over £5,000 may take longer to process, while jackpot wins over £50,000 can take up to 14 days to process.
Conclusion
If you are looking for a fun and friendly casino with a huge selection of games then you are in the right place. PlayOJO’s no nonsense approach is one we came to really like while undertaking our PlayOJO casino review and truly admire its decision to place no wagering requirements on promotions and prizes. PlayOJO is one of the most popular online casinos in the UK, and it’s clear to see why.
